This week I sat in new business meeting and watched my team perform. It was magical and like watching the philharmonic at their best. The teamwork was outstanding as each member worked seamlessly with the next. There was none of the usual ghastly hiatuses and the trembling voices. It was a wonderful presentation of insight, intelligence and inspiration beautifully orchestrated.

I was spellbound.  Not once did I lose concentration, not once did the team stray or get side tracked from purpose and objectives. The handover was like watching the top Olympic relay team. You hardly saw the baton change hands but the dynamic became more and more powerful. It was wonderful to watch and I confess I felt a bit misty eyed with pride.

Team work is fundamental to the success of a service agency and I believe that if your organisation truly encourages that 'group belonging' employees there is no limit to what your employees can achieve.